Orders placed before 12pm AEST ship same day. Melbourne metro typically receives orders within 1-2 business days; interstate within 2-4 business days. For guaranteed Christmas delivery, we recommend ordering by December 10th

Absolutely. Enter their shipping address at checkout and add a gift message. The package arrives in our signature packaging with no invoice or pricing visible.

Each product page lists ingredients and any relevant notes such as vegan, dairy-free or contains nuts. Many of our chocolates are dairy-free, but our kitchen does handle nuts, gluten and dairy, so we can’t guarantee there is no cross-contact. If the recipient has a severe allergy, we recommend exercising caution and checking the details carefully before purchasing.

Yes. Add your message at checkout and we'll include a handwritten card with your order. We never include pricing information in gift shipments.

Chocolate is sensitive to heat, so in the warmer months we pack with extra care. Orders are sent in protective packaging, and during hot periods we may add insulation or adjust dispatch days to avoid long weekends in transit. If your delivery is going to a very warm climate, we recommend choosing a work address or somewhere the parcel won’t sit in the sun and adding insulated shipping at checkout.

Yes. We regularly work with teams, studios and businesses on gifting. We can suggest suitable products, help manage recipient lists, and coordinate delivery timing. For larger orders we can also arrange invoicing. Reach out via our corporate gifting form or email and we’ll come back to you with next steps.